Found a problem out on the Track?
Wanting to report a problem you have found out on the Track? To make sure your information gets to the right person quickly, please use the Report a Problem form found in the relevant Section By Section Guide. Click on the Track section below to find it fast:
Website help and web FAQs
Having difficulty logging in to your profile, wanting to manage your profile or to retrieve event booking information? Click here for some handy hints.
Track related FAQs
Got a question about the Track? Check out our FAQs as they may answer your question immediately. Feel free to contacts us though if you are still not sure.
Our office/shop is located at Units 3 & 4, 62 Ord St, West Perth.
We are normally open Monday to Friday, 10am to 4pm.
We are not open weekends or public holidays - we are out walking!
Annual closure and summer hours
Our office will close at 12pm on Thursday 14th December 2023 and reopen at 10am on Monday 22 January, 2024.
During this time phones will not be attended to and emails will only be checked occasionally. The best way to contact us is to use the form on this page.
Website orders will be processed but not on a daily basis so please allow plenty of time for delivery.
Track conditions will be updated throughout this period.
Christmas merchandise orders must be placed by 10am on Thursday 14th December so they arrive in time.
Phone: (08) 9481 0551
Email: please use the contact form above stating the reason for your contact. We will reply to you from our most appropriate email address.
If you are calling from overseas, dial your international code, then 61 8 9481 0551. Please take into account the appropriate time difference. Western Australia is +8hrs GMT all year round (we do not have daylight saving time in the summer).
Post to us
Bibbulmun Track Foundation
Units 3 & 4, 62 Ord Street
Department of Biodiversity, Conservation and Attractions’ Parks and Wildlife Service, Recreation and Trails Unit
Locked Bag 104
Bentley Delivery Centre
Phone: (08) 9219 8265
If you are planning to walk overnight in a group, you may need to lodge a Group Notification form with the Foundation.
Parks and Wildlife Service district offices
Refer to the relevant Section by Section guide.