Found a problem out on the Track?
Wanting to report a problem you have found out on the Track? To make sure your information gets to the right person quickly, please use the Report a Problem form found in the relevant Section By Section Guide. Click on the Track section below to find it fast:
Website help and web FAQs
Having difficulty logging in to your profile, wanting to manage your profile or to retrieve event booking information? Click here for some handy hints.
Track related FAQs
Got a question about the Track? Check out our FAQs as they may answer your question immediately. Feel free to contacts us though if you are still not sure.
The Foundation is located at the Perth YHA at 300 Wellington St in the city. Turn right into the YHA reception area to find our reception desk.
Extraordinary office hours
During the current Coronavirus crisis, we are operating with a skeleton part time staff. As a result our reception is now closed. Please avoid coming into our office.
Phone messages will only be checked occasionally so the best way to contact us is to use the contact form on this page. If you leave a phone message please also leave your email address.
Hire gear collection and return, while still possible, is by prior arrangement only. Please contact us before you plan to come in.
The website will still be updated for current Track conditions.
Online orders will still be processed at this time. The coming weeks will be a great time to plan your future walks for when circumstances return to normal. If you require any maps, Guidebooks or any other merchandise, we strongly suggest you place your order sooner rather than later. Merchandise orders will be scaled down as further community restrictions are introduced.
Phone: (08) 9481 0551
Email: please use the contact form above stating the reason for your contact. We will reply to you from our most appropriate email address.
If you are calling from overseas, dial your international code, then 61 8 9481 0551. Please take into account the appropriate time difference. Western Australia is +8hrs GMT all year round (we do not have daylight saving time in the summer).
Post to us
Bibbulmun Track Foundation
300 Wellington St
PERTH WA 6000
Department of Biodiversity, Conservation and Attractions’ Parks and Wildlife Service, Recreation and Trails Unit
Locked Bag 104
Bentley Delivery Centre
Phone: (08) 9219 8265
If you are planning to walk overnight in a group, you may need to lodge a Group Notification form with the Foundation.
Parks and Wildlife Service district offices
Refer to the relevant Section by Section guide.