Found a problem out on the Track?
Wanting to report a problem you have found out on the Track? To make sure your information gets to the right person quickly, please use the Report a Problem form found in the relevant Section By Section Guide. Click on the Track section below to find it fast:
Website help and web FAQs
Having difficulty logging in to your profile, wanting to manage your profile or to retrieve event booking information? Click here for some handy hints.
Track related FAQs
Got a question about the Track? Check out our FAQs as they may answer your question immediately. Feel free to contacts us though if you are still not sure.
The Foundation is located at the Perth YHA at 300 Wellington St in the city. Turn right into the YHA reception area to find our reception desk. We are open from 9am to 4pm Monday to Friday (excluding public holidays).
Annual summer office closure
The Bibbulmun Track Foundation will be closed from 4pm on Fri 13th Dec to 9am Mon 20th Jan 2020 giving our volunteers and staff a well-deserved rest.
If you need to get in touch please use the contact form on this page. Emails will still be attended to but phones will be unattended.
If you have an urgent Track related matter, please contact relevant Parks and Wildlife Services district office. The numbers can be found in the Info tab in the relevant Section by section guide.
Online orders will continue to be processed during this time.
Phone: (08) 9481 0551
Email: please use the contact form above stating the reason for your contact. We will reply to you from our most appropriate email address.
If you are calling from overseas, dial your international code, then 61 8 9481 0551. Please take into account the appropriate time difference. Western Australia is +8hrs GMT all year round (we do not have daylight saving time in the summer).
Post to us
Bibbulmun Track Foundation
300 Wellington St
PERTH WA 6000
Department of Biodiversity, Conservation and Attractions’ Parks and Wildlife Service, Recreation and Trails Unit
Locked Bag 104
Bentley Delivery Centre
Phone: (08) 9219 8265
If you are planning to walk overnight in a group, you may need to lodge a Group Notification form with the Foundation.
Parks and Wildlife Service district offices
Refer to the relevant Section by Section guide.